Innovation Leads Development, Cooperation Shapes the Future - IHI-Sullair National Dealer Conference 2024 Concludes Successfully

Today, the highly anticipated 2024 IHI-Sullair Annual Distributor Meeting grandly opened in the picturesque pearl of the south, Liyang, Changzhou. Representatives from dealers nationwide converged with IHI-Sullair's sales elites and senior management team to delve into industry trends and market dynamics, share the essence of sales strategies, and celebrate each other's achievements. With cooperation as the sail, we sail through the waves of mutual success; with innovation as the rudder, we embark on a new journey. The theme of "Innovation Leads Development, Cooperation Shapes the Future" ran through the conference, emphasizing that in a rapidly changing market environment, close cooperation and continuous innovation are the keys to achieving mutual success.

Visionary Insights for Future Success
The conference officially kicked off at 9:00 am. Mr. Hiroshi Nakamura, General Manager of IHI-Sullair Compression Technology (Suzhou) Co., Ltd., delivered the opening speech. He led the audience in a comprehensive review of the company's sales performance in the first half of 2024 and announced several critical strategic initiatives.

The company will continue to deepen its presence in existing markets by optimizing its after-sales service network, strengthening customer relationships, and providing more comprehensive and timely support. To meet growing market demands, IHI-Sullair is steadily advancing the construction of new factories, aiming to increase production capacity while significantly enhancing production efficiency through the introduction of advanced manufacturing technologies and process optimization. He reiterated that while expanding business operations, safety, quality, and compliance will always be top priorities to provide customers with the most reliable services.

This year marks IHI-Sullair's 20th year of hard work in the Chinese market. Looking back, IHI-Sullair has achieved long-term development and significant accomplishments. Looking ahead, with the promising economic outlook and vast market potential in China, the company and its dealers will continue to make greater progress through joint efforts.

Reflecting on the Past, Charting a New Course
Following the opening remarks, Mr. Yang Guanghua, General Manager of IHI-Sullair Sales Branch, provided a comprehensive and multi-layered review and analysis of the sales performance in the first half of the year with his unique insights and forward-looking vision. He elaborated on the sales achievements, demonstrating IHI-Sullair's steady progress in the market and the team's determination and capabilities to overcome challenges.

Looking into the future, Mr. Yang outlined a clear strategic blueprint, specifying the strategic direction and implementation path for business expansion. He emphasized that staying attuned to market trends, accurately capturing customer needs, and leveraging product core competitiveness are crucial for market success. To this end, IHI-Sullair will strive to provide more refined and customized service solutions, ensuring that every initiative is targeted and effective.

Mr. Yang highlighted that in the face of increasingly fierce competition, IHI-Sullair must further enhance the comprehensive competitiveness of both its own and its dealer teams to stand out and remain invincible. This conference serves as an opportunity to deepen cooperation and mutual trust with dealers, fostering a more standardized and efficient communication mechanism to ensure seamless information flow and collaboration between the company and dealers, jointly forging a brighter future for IHI-Sullair.

Insightful Analysis of Market Dynamics
Next, Ms. Chen Jing, Marketing Manager of IHI-Sullair, took the stage to lead attendees through an overview of domestic macroeconomics and the air compressor industry dynamics with her keen market insights. She not only analyzed recent industry trends and the company's performance against this backdrop but also shared her outlook on future market trends with the team.

In this session, Ms. Chen focused on new trends and opportunities in industry development, emphasizing that in a complex and ever-changing market environment, to remain invincible, it is essential to continuously leverage product differentiation advantages, maintain and enhance brand reputation, and, more importantly, adhere to a customer-centric service philosophy, deeply understand customer needs, and strengthen customer interactions. She pointed out that only by deeply understanding and satisfying customers' genuine needs can we continuously enhance customer loyalty and achieve sustained and stable growth in performance.

Ms. Chen expressed that the IHI-Sullair Marketing Department will continue to provide comprehensive and multi-layered support to help dealer partners enhance their market competitiveness and jointly explore broader market spaces, working side by side for mutual development.

Surpassing Development and Enhanced After-Sales Services
Mr. Zhang Tiebing, After-Sales Sales Manager of IHI-Sullair, then provided a comprehensive and profound analysis of the company's remarkable progress in the after-sales sales sector, leveraging his profound industry.

Manager Zhang emphasized the crucial role of enhancing customer loyalty and deepening service awareness in the long-term development of IHI Sullair. He pointed out that only by continuously improving the quality of after-sales service and establishing a deep trust with customers can we solidify our foundation in the fierce market competition and achieve long-term mutual benefit with customers. He firmly believes that the continuous optimization of after-sales performance will become a powerful engine driving the future development of IHI Sullair.

Looking to the future, Manager Zhang made it clear that IHI Sullair will continue to increase its focus and investment in after-sales business, regarding it as a vital part of the company's strategic blueprint. To achieve this goal, the company will further deepen the communication channels with agents, providing more comprehensive and effective support. Meanwhile, the focus will be on the professional training and capability enhancement of the agents' after-sales sales team, aiming to build an elite team with superb business skills and first-class service.

Forge ahead with determination and explore relentlessly.

As the conference progressed steadily, the leaders of IHI-Sullair's technical department took the stage in succession, delivering insightful speeches that combined professional knowledge with practical operations, presenting a feast of ideas to the attendees. Focusing on the core areas of the company's engineering technology, product research and development, as well as on-site services, they conducted comprehensive and multi-faceted in-depth analyses, vividly illustrating IHI-Sullair's thriving momentum under the drive of innovation.

Manager Wen Xiaojun from the Engineering Department, with his profound theoretical foundation and extensive practical experience, guided the audience through the intricate world of engineering, detailing the company's numerous achievements in technological innovation and process optimization. He emphasized IHI-Sullair's commitment and contributions to tackling industry challenges and leading the technological frontier. This underscored the company's outstanding strength in the field of engineering technology, outlining for the attendees a series of visions driven by technological innovation and navigated by technology towards the future, showcasing a grand blueprint filled with opportunities and potential.

Mr. Huang Zhiwei, the manager of the Service Department, focused on the overall improvement of service quality and customer experience, and elaborated on the company's innovative practices in optimizing the service system, strengthening the response mechanism, and deepening customer relationship management. He emphasized that IHI Sullair always regards customer satisfaction as its ultimate pursuit. The Service Department not only organizes comprehensive training programs for internal service engineers but also for the service engineer teams of agents to ensure that every engineer is equipped with the ability to handle complex problems and that every customer can enjoy efficient, professional, and considerate service experience.

Manager Zhao Liang from the Product Research and Development Department vividly demonstrated IHI Sullair's relentless pursuit of innovative design and quality through a series of captivating product development examples. He narrated how the product research and development team centered on user needs, integrated cutting-edge technology with craftsmanship, and developed aftermarket star products that have received high praise from the market. This not only represents IHI Sullair's leading position in technological innovation but also serves as a powerful embodiment of the company's brand value and market competitiveness.

Subsequently, an extraordinary experience-sharing session commenced, with sales elites from IHI Sullair and outstanding dealer representatives taking turns to present, sharing their classic cases and practical insights garnered from the fierce market competition without reservation. Through vivid narratives and detailed data, they revisited one success story after another, revealing the strategic thinking and operational skills behind them, offering a feast of wisdom and inspiration to all attendees.

The sales elites shared their experiences in market expansion, customer needs exploration, and precise product positioning, emphasizing the significance of a "customer-centric" approach in the sales process and how to achieve win-win partnerships through establishing trust and deepening communication. Furthermore, they introduced how to flexibly adjust strategies, seize opportunities, and overcome challenges in the face of a complex market environment, thereby achieving steady growth in performance.

The excellent agent representatives, Mr. Li Dongxu, General Manager of Tangsheng International Machinery (Kunshan) Co., Ltd., and Mr. Chen Xiong, General Manager of Airzeal (Shanghai) Fluid Technology Co., Ltd., shared their respective stories of moving forward hand in hand with IHI Sullair based on their own practices. They talked about the difficulties and breakthroughs encountered in their agency business and how they won market recognition and customer trust through refined operation, differentiated competition, and deepened customer service. The sharing of a series of real cases provided valuable references and inspirations for the agents present, stimulating everyone to think deeply about the art of sales.

With the representatives' brilliant speeches and lively exchanges, this Dealer Conference successfully came to a close.

This grand event was not only a transfer of technology and experience but also a collision of hearts and wisdom. It has not only deepened the understanding and identification of agents with IHI Sullair's corporate culture, promoted the professional growth of the sales team, but also laid a solid foundation for building an open, shared, and collaborative sales ecosystem. With the conclusion of this conference, IHI Sullair and its partners embark on a new journey with exhilaration.

Only by continuous innovation can we lead development in a rapidly changing market;

Only through sincere cooperation can we pool our strengths and create an even more brilliant future!